Step 9: Spray some water on the glass to rinse. It can take years before the glass shatters, usually long after any appliance warranty will cover the breakage. "Their bottom line response was because it was more than a year old, which is their standard warranty, it's not their problem," said Drumgoole. Step 5: Lift the door up, tilt it in, and remove it. Something like your oven? Have sent the fax and waiting to hear back. wastempered correctly, it follows safety standards. My daughter had the glass of her 2 1/2 yr old General Electric double oven shatter and she was just heating up a pizza. Neighbors including me thought there was something burning or rotting in the building. Step 3: Using a T20 torx screwdriver, take out the screws which holds the doors top cap in place. Do not hit the glass with pots, pans, or any other object. Is it the new benchmark line? Gracias al servicio de flete areo de las vlvulas con actuador, fue posible reestablecer nuestra produccin en mucho menor tiempo del que tenamos considerado. For more stubborn stains, you can try using anenzyme cleanerto remove them. If the door of your Bosch oven wont open, the door lock motor may be faulty. The smell of melting plastic alerted me to the horrendous mistake. Step 11: If there any tough spots, use a very sharp razor to scrape them off. Place some old towels on the floor in front of the oven to catch any Before starting your self-clean cycle, try to remove any heavy food residue (if possible) from the bottom or side of the oven. GE oven door glass shattering is rare, but it can happen. In 2015, for example, The Safety Institute asked the US Consumer Product Safety Commission to investigate widespread incidences of oven door breakage, and GE accounted for 87 of the 300 reported cases. So, why would a GE oven door shatter into pieces? Glass can break. Step 4: Lift the door off and set it on a cloth lined surface. That toxic smell permeated all the hallways but gratefully didnt leach into apartments other than hers. That is nonsense. The tempered or "safety glass" in ovens made by a wide variety of companies have been exploding in homes across the country. Step 5: Close the door till it cant go any further. Well, maybe not yet. By the way above when I mentioned I had next day service from Bosch, I too am in New England, CT. Otherwise it will burst into flames during the cycle and produce a lot of smoke. El seguimiento fue excelente, lo cual dice mucho de la forma de trabajo y hace una gran diferencia respecto a otras empresas. Step 9: Lift the oven doors top cap off and set it aside. No, there are no toxic or lingering smells. I can't see spending $500 to fix an oven that basically blew apart after normal, moderate use. Weboven light and cover Another oven feature to watch when misting for your home oven humidity is your light bulb and the glass cover over it. My Bosch oven is 1 1/2 years old and has been great until I used the Self Clean feature for the first time. GE says breaks are very rare, but the company uses a tempered glass design to break safely -- just in case. Do you have any information on this? Close the door and allow the paste to sit for eight to 10 Not unreasonable, although frustrating that we can't use this great oven that we just installed. Subsequently, I spoke to the Bosch customer service guys to corroborate the "information" that I'd accrued and they were livid that (a) the service guys were giving me flagrantly bad information (b) that the service company had sent out some random joe from their shop to address my service issue instead of the guy who really was "Bosch blessed". The problem is people are scared to use the self-cleaning function on their self-cleaning ovenseither it gets too hot, it smokes, and/or it smells. Although this tempered glass is stronger and shatters more safely than other glass, it has its problems. ", "We also recommend the consumers reference their owners manual for safety tips and care instructions on the doors. That's one type of glass that is used in oven doors. Second time pop and the glass shattered. Melissa has appeared on the Today Show, and has been featured in InStyle, Real Simple, and Better Homes and Gardens. Step 5: Remove the back mounting plate of the lock motor using a 1/8 Allen wrench and discard it. The Consumer Product Safety Commission is the government agency in charge of our safety. (And I'm hoping that when you say "shards", you mean tiny little pieces of tempered glass, not jagged shards that could cut someone, yes?). This is for your own protection, so if you hear a loud click and it wont open, rest assured that its doing the right thing. Once you set the self-clean cycle, the door will lock and prevent you from opening it during the process. Hit most off, but how do you get rid of thin film, not thick enough to scrape, on the bottom? How do you clean a self-cleaning oven? Time for Teachers to Veg Out. The local shop ("All Lines Appliance Repair") has not called me back. Step 8: Using a T20 torx bit, take out the two screws on the top of the oven door. No way! Not sure how long that will take and of course, it is 2 weeks before Chrustmas. A lawsuit could provide money back to consumers who had their oven doors shatter, as well as force the manufacturer to provide a fix for the issue. Attorneys working with ClassAction.org are investigating whether a defect is causing the glass doors on certain ovens to shatter. Okay. Took some time to sweep/vacuum it all up. Electrolux, which makes Frigidaire, said it too is serious about safety. From 1996 to 2013, there were around 440 complaints across different brands on Consumer Affairs, which represents 0.02% of ovens in the world. water-bathing, which is uncommon and extremely expensive. When its about the texture of shaving cream, slather it onto the inside 3. Appointment was for today. This shattering can happen long after the initial impact that caused the surface fracture. You can either do this by hand or find a non-scratching tool like a Skrapr to help you with this task. Below, we have listed the steps you need to follow in order to replace the inner glass of your Bosch oven door. Scratching, hitting, jarring or stressing the glass may weaken its structure causing an increased risk of breakage at a later time. Remove the Oven Door Panel. The explosion was shocking and scary for Cheryl, but apparently she wasn't alone in her experience. The inner door of my Bosch electric oven shattered on thousand pieces (on preheating mode). I thought that was all a lot of huffing and puffing for my benefit but it mustn't have been because they subsequently removed that company from their web list of approved service shops and they sent one of their own guys from their own shop (Bosch brand) to run the diagnostic evaluation and get to the bottom of my questions. All Rights Reserved. Step 12: Get a new inner glass for your Bosch oven door. Glass experts warn to be especially alert when using your oven's self-cleaning feature because extremely high heat can increase your chances of an explosion. Step 15: Position the hinges on the door. According to Kenmore's owner's manual (and other manufactures): 1. ", 2 cousins sought after quadruple shooting leaves several teens dead, Bride killed in Folly Beach golf cart DUI crash, ESPN: Harper to return to lineup 159 days after Tommy John surgery. INCREDIBLE IN EVERY OTHER ASPECT. Step 12: Plug the microwaves power cord back in. Landmark Home Warranty has even had a few customers who have experienced this themselves. Especially around the metal fan this doesnt get all the burnt on grime off. Ahhh, there have been other issues with this oven, like the ever dimming display on the microwave control panel (now barely visible) and the weird way that closing the microwave door would sometimes turn the lower oven on (a ghost in the machine?). GE oven door glass shattering is rare, but it can happen. Open any windows, run your overhead fan, and try to stay out of the kitchen. Price was excellent, so still overall feeling "ok" with purchase. Glad to hear it's fixedhonestly, for me, I wouldn't run the self-clean again; why chance it? I had a few problems with what I purchased and they To fix it yourself, you must first check your model number, order a new glass door, and follow the installation guide in this article. If your Bosch oven door still doesnt close properly after replacing the door hinges, the door seal should be replaced. Heres Why (+ How To Fix). Do not lift the door off by the handle. We reached out to Whirlpool, which manufactures the Kitchen Aid brand. Had only used the convection upper a few times (installed 8/28) but we were impressed by the preheat time and the performance. We are based in Kenya and bought a brand new Bosch oven and while heating up our burgers, the inside glass shattered. Why Does Your Microwave Turn On When You Open the Door? It more used in laboratory glassware or the old time Pyrex glass, and that one tolerates heat and cold very well. Never run the self-cleaning feature on your oven. I ABSOLUTELY LOVE EVERYTHING ELSE ABOUT IT!!!! Would probably use some old fashion spray if I had to clean it, HOWEVER, I WOULDN'T TRADE THIS RANGE. Schools Out! What is the best way to clean the oven since we cant use the self clean cycle. In 2015, for example, the Safety Institute asked the US Consumer Product Safety Commission to look into many broken oven doors. Watch the video below for a visual of how to replace your Bosch oven door seal. Racks can easily be cleaned in a sink or tub using a soft sponge and a little DIY cleaner. Step 4: Pull out the metal tabs on the seal from the holes in the oven frame. (we're in the process of buying a new wall oven and were considering bosch but this seems pretty dangerous!! Follow the steps below to replace your Bosch oven door seal. Ugh, someday I want to get one for our home. Step 26: Switch the ovens circuit breaker back on. GE response to KGO, ABC station in San Francisco: General Electric admitted the glass on a range can suddenly shatter if it's been damaged before. I just tried the self clean feature for the first time on my Bosch oven and the glass exploded just like the others here. We will look at Bosch oven door problems and how to fix them. Learn More About The 3 Wave Cleaning System. Step 13: Return the screws which hold the trim in place. It can clean itself! Yes, do please post updates. Do you really not need to clean self-cleaning ovens? Step 2: Hold the button down for four seconds. Anyway, thought I'd post our experiences with Bosch support here, as there is not that much data on their ovens. A similar story came out of Seattle in 2012 with a Frigidaire oven. This valued customer can't use her oven! Step 3: Close the door till it cant go any further. Do not buy one of these Bosch ovens. Here are a few tips that are being passed around from oven manufacturers: Facing a shattered door already? Cady and Drumgoole bought the Kenmore oven brand new from Sears five years ago. While not absolutely necessary, removing caked-on food makes the self-clean cycle more effective, especially if you have some really bad spills down there. quickly heating the glass up to more than 1,200 degrees, micro-fissures are created when the glass is tempered, long after any appliance warranty will cover the breakage. The oven will lock itself shut during the entire cycle so someone doesnt get burned. Step 12: Switch the ovens circuit breaker back on. Step 3: If there are screws underneath the stove top, take Open the oven door to get access to the interior glass. Be careful not to lean on the open oven door or place too much weight on it while cleaning. Using either a brush or a flexible spatula, spread the baking powder paste on the glass, covering the entire surface. So scary! Step 15: Open the door fully and flip the hinge latches back. But the consumers we talked to said they didn't do any of those things, and that had nothing to do with the ovens exploding. - Ornina & Keeping You Cool, Oxygen Bleach: The Effective & Safe Alternative, Citrus Power: Cleaning with Orange Essential Oil. KGO, an ABC station in San Francisco, reached out to GE. If you would prefer to replace it, get a new one. Did you know if you remove the bottom drawer, there is a slot on the lower part of some oven doors that allows you to slip something flat in to the door to clean the glass from the inside? Step 4: Flip the latch on each door hinge back to hold the door in place. Step 10: Remove the rubber seals on the edge of the inner door glass. - Kitchen Seer, Self-Cleaning Oven Homesteading.knittedintruthandlove.com, The best way to Clean A Self Cleaning Oven?! Once the self-clean cycle has run its course, all you need to do is take a dampmicrofiber clothand wipe the oven top to bottom, rinsing all surfaces thoroughly to remove any of that ashy residue. Special Door Care Instructions - Most oven doors contain glass. If your GE oven door is free of impurities, the only other reason it will break is if it is mishandled. Especially since a cursory google search for OEM replacement glass is $60 (not that I want to attempt to re-assemble the door myself). 30 minutes. I have had my $3000+ new Bosch Induction Free Standing range for about two months. Speaking for myself, I had a performance question/issue and had called Bosch on it, they gave me the contact name and information of a company. If you notice that the glass panel on the inside of your oven door is still dirty after the self-cleaning cycle, youll need to use a little bit of elbow grease. We heard a soft pop and opened the oven door to see shattered glass. Step 22: Insert the door hinges into the slots in the sides of the oven frame. Avoid hitting or scratching your oven door with cooking pans, pots, or other objects that may impact the glass. Sign up to get tips on everything about home ownership, from maintenance tips to home selling advice delivered to your email once a month. Step 6: Push the door seals metal tabs into the holes in the ovens frame. Welcome To The Cleanest Place On the Internet! Instead of large, sharp shards that can cut deeply, tempered glass breaks into small dull-pebbled shards. Something is wrong with their glass manufacturer. Follow the steps listed below to replace this component. Called, and the owner claimed it was not on their calendar. Step 8: Switch the circuit breaker back on. And be sure to read my article onCleaning Up Oven Spillsto make your life a whole lot easier. camargo, glad it is fixed and you are pleased with the range. Step 5: Using a Torx T20 screwdriver, take out the screws on the top sides of the oven door which hold the top trim in place. Shatter Surprise: Why is the Glass in Some Oven Doors Suddenly Exploding? Step 3: Close the door till it cant go any further. GE Oven Light Wont Turn On? Step 6: If the latch is broken, you can drill a small hole in the center and hook the spring back to it. Tempered glass is used because it is stronger and less likely to break, but also because when it does break, it "shatters" into small pieces with less potential for causing harm. Shut it down to cool so I could open it. Please share experience with appliance cabinet hinges! In some cases, companies will replace or repair the oven free of charge even after it's out of warranty. I turned the self clean off and got to spend a Sunday evening vacuuming shards of glass out of every nook and cranny of the ovens and the area around them. There's one family of oven glass that is soda lime glass, which is window glass, and it's heated and cooled rapidly so that it becomes tempered. Consult the manual for how to unlock the hinges and lift the door off your oven model. There are two leading causes for why a GE oven door will break or shatter: To help you avoid the shock and desperation of an oven door shattering, I wrote this article explaining the two top reasons a GE oven will shatter. The lower oven can be used, but they were unwilling to help with the repair appointment; I need to wait for the local shop to contact me. Just a small, accidental tap against an oven shelf whilst closing the oven door or even a tiny scratch caused by a foreign body in a cleaning cloth can cause tempered glass to shatter. Metal can scratch the glass, causing breakage. Even a shopping bag full of groceries brushing an oven door; seems innocent enough at the time but may well be the catalyst creating catastrophe. Rub that all over the glass and let it sit for a half-hour to an hour. To put your Bosch oven door back on, follow the steps listed below. I opened the door again with that the door catapulted open, glass shattering and falling out. I'm in a similar but more unusual boat. Brief update: it's now been 2 days since the door shattered and 1.5 days since I first contacted Bosch. Doing so may lead to glass breakage.". 6 People found this story helpful Do-It-Yourself Rating 1 2 3 4 5 Easy Difficult Repair Time Estimate Have called Bosch back to make sure the lower oven can still be used with no door on the upper and to see if I could get an update on the repair appointment. As luck would have it, yesterday I ran the self clean cycle for the first time, and, about 1/2 hour into it, the middle pane of glass on the oven door (there are 3 of them) shattered! Harsh, toxic chemicals are what you encounter when you dont have a self-cleaning oven or use cleaners instead of the cycle. Still, they were still left with the mess and the repair costs. here's a link to some customer testimony/complaints about this very problem with shattering glass. Another Bosch oven shattered. Some of these micro-fissures are created when the glass is tempered, while others are created when something small bumps against the glass in the oven, like a pan, diamond ring, or metal spoon. So, the shift to soda lime glass has brought about an increase in these types of breaks because it's not as tolerant of the thermal cycles that the glass will go through.". A shattered GE oven door glass has to be replaced. Damage to the glass can be caused by a number of things including using the door to push in an oven rack or an object striking the glass-both examples may cause a weakness and lead to failure over time. Set the new glass in place, put the bracket back, and put the put panel/glass back and screwed it back in. Step 16: Hold the hinges in place with the screws. Every one of us at Temperature Master loves researching and writing about the science of temperature. Turns out the store delivered the floor model. Great tip. The 300 series was referenced in the original post (2008) but what about the recent replies (2015, 2016). Before you begin cleaning, make sure that the oven is completely cool. Do not close the oven door until all the oven racks are fully in place. Does anyone know anything about the HBN1306SS from Best Range Hoods. For most consumers, a glass oven door or cook-top provides minimal risk. Although the CPSC hasn't opened a formal investigation into the phenomenon, they have stated that they intend to "follow up on the reports" and that as long as the oven door is made of glass thatwastempered correctly, it follows safety standards. The self clean feature can be dangerous. Just got off the phone with the shop, and Bosch had already authorized the repair and is overnighting them the needed replacement parts. The video below will show you what to do if your Bosch oven door hinge is stuck. Step 3: Take out the screws which hold the black cover plate on the front of the oven. So dont be intimidated by the self-cleaning cycle, and dont waste your time cleaning your self-cleaning oven by hand! By email, spokeswoman Eloise Hale said, "We take the safety of our products seriously and work diligently with industry regulators to ensure the glass used in oven doors is performing as expected. Hi Melissa What enzyme cleaner do you recommend? Step 4: Lift the lock motor up and pull it forward. While it's not going to happen to every oven door out there, it's a common enough problem that it's even gone to the Consumer Product Safety Commission. The Consumer Product Safety Commission encourages all consumers to use http://saferproducts.gov to report incidents to Action News. fter ABC7 got involved, GE stepped up and replaced her glass for free. 2.5 weeks from problem reported to problem fixed. I am looking for a way to clean my Whirlpool convection microwave. Although most warranties won't cover the problem since it isn't caused by normal wear and tear,it may be covered by the manufacturer as a manufacturer defect. Step 1: Locate the button with the key icon on the ovens control panel. Keep children and pets away from the area, Inspect the wider area, especially if the glass broke outward, Use protective gear and clean the shard using a dustpan and brush, Turn off your kitchen light and view the area with your phone torch as shards of the glass will glint in the dark, Pick up tiny shards of glass with a damp paper towel or duck tape. The Oven Door Does Not Open After a Self Clean Cycle There are Objectionable Odours There is a Power Cut During a Self Clean Cycle There is an Electricity Failure There is Metal Sheen on The Glass U Uneven Baking Results V Video: How to Adjust the Shelves on Your Oven (OR24, 30 & 36 Models) Video: Product Code I was using the self-clean feature on my GE JGB700SEJSS oven when I heard a loud pop from the kitchen. Thanks for posting information about this issue with the Bosch ovens. Extreme amounts of heat can not only I took them out of the oven, they were like, very done around the edges and soggy in the center, the suburban mother said. Now simply replace the oven racks and the drawer below, and your oven is good to go! If you have any pets, move them as far away from the kitchen as possible. Make sure the razor is very sharp or you could scratch the glass. Soluciones para las demandas en las aplicaciones donde la resistencia a la corrosin y a los qumicos es una necesidad fundamental. It's only about a tenth of a millimeter in diameter. To help understand what may have happened in this case it is important to understand the nature of Tempered Glass - often referred to as "safety glass" - which is used in a number of products in and around the home (Tempered glass can be found in automobiles, shower doors, table tops, coffee carafes etc.). WebBosch oven door glass shattered during self clean ON SALE - UP TO 75% OFF Bathroom Vanities Chandeliers Bar Stools Pendant Lights Rugs Living Room Chairs 5+ yrs ago after instillation of my Bosch DW I noticed a problem with the door springs. Below, we have listed the steps you need to follow in order to replace the door handle of your Bosch oven. The video below will give you a visual of how to clean in between the door glass of your Bosch oven. If you would like a visual of how to replace the inner glass of your Bosch oven door, watch the video below. If your oven does explode, take pictures, contact the manufacturer and file a report with the CPSC. My self-cleaning oven blew a circuit the first time I tried it. In recent weeks, there have been a lot of reports about exploding ovens across the country. The continual heating and cooling of the stress fracture can cause it to become larger and larger until it eventually weakens the glass. If your Bosch microwave door wont close, follow the steps listed below. it's mixed in with some others, but there are at least three similar incidences listed here. There are hundreds of videos posted online showing the aftermath of explosions that occurred during the self-cleaning process - and not just for Bosch appliances. Everyone I've spoken to there has been very pleasant, and seemingly focused on resolving this issue. 1. One of the screws retaining the door seems to have popped and it literally launched the thing open under spring tension and sent broken glass flying everywhere. Specifically, the guide says to "avoid scratching or impacting glass doors, cooktops or control panels. Step 14: Lift the door and insert the hinges into the slots in the sides of the oven. Electric. If water gets through the barrier around the window, youll forever see those drip marks! Does she have to post pics to the internet to get your attention?! All told, while I'm not euphoric about Bosch's service capability, I was quite pleased that they were that serious about it, and eventually definitely got to the bottom of my problem. If you dont have any notable spills in your oven, you can skip this step. Whoever invented the self-cleaning oven is brilliantcleaning the oven is one of the most difficult cleaning tasks we have to face in the kitchen. This saves you from having to run the self clean cycle twice, which for really really bad ovens sometimes has to be done. Its scary to see yellow flames filling the inside, but in the end it didnt hurt anything but it triggered smoke alarms and we had to open windows. Their "customer response" will be tracked. You can fix a new glass door or call a technician if the glass on your GE oven door shatters. Wearing gloves, use your hands or a sponge to spread the paste on every surface in the oven, including the door, except for electrical heating elements and gas vents. Find out the details in the rest of the article. A head scratcher since her new Bosch 30 Double Oven was just three months old. If tempered glass is damaged from an impact, it is possible that the impact was strong enough to leave a microscopic surface fracture, however not severe enough to break the glass at the time of impact. If your Bosch oven door wont close properly, the door hinges or door seal is faulty. WebStep 1: Prep area and supplies. Was this DIY Story helpful to you? Step 7: Now, you can slide off the glass. But towards the end of the cycle, there was a loud explosion. 3. I have searched everywhere for help all thats said is place water in it for clean cycle (this makes steam to loosen grease) and wipe down with soapy water. And a lot of you have a lot of questions about self-cleaning ovens. It was a GE extended one and I attempted to use it once. Lower heating element started sparking, house filled with smoke. Seriously? Whirlpool Corporation continuously monitors the performance of its products and reviews incidents that are brought to our attention. Step 4: Lift the door latch up and detach it. Sprinkle a small amount of baking soda on the glass and splash with a touch of water to create a paste.
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