The companys executives declare that they are supporters of a transparent system of fees. If these dates are postponed or canceled, the same rules will apply for refunds as listed above. On April 6, 2023 (the date of the concert), I received an email from AXS, ****************************** with a re line "Important: Your Tickets for MUSE 4/6/23". The action you just performed triggered the security solution. There have been moments of profitability and decline in the history of the service, for example during the coronavirus pandemic. Check our Venue Tours page for information regarding future availability. If you have questions about a ticket purchase, please contact AXS by submitting a request or Live Chat. Business Profile AXS Event Ticket Sales Headquarters Multi Location Business Find locations Contact Information 425 W 11th St #100 Los Angeles, CA 90015-3467 Get Directions Visit Website (213). Select the tickets to transfer and enter the recipients information. This fee varies depending on the chosen delivery method (USPS, e-ticket, etc.). Ticket machines are located directly at the tram stations. Please refer to an events specific ticketing page for more information on seating availability, selection, and pricing. You must add a payment method to your AXS account, and following verification, will be paid within 10 days of your event taking place - this can be paid via PayPal or to your bank. There are advantages to buying tickets now. Unhelpful and UnlawfulTotally rubbish web portal, live chat is useless. If you do not currently have an AXS account you will be . The exact date of the company's profitability is not disclosed, however, it is known that after the crisis of 2019, the company's revenues began to grow again. It is totally outrageous how they have kept my money for 7 months and counting! For instance, if you bought $250 in tickets, youll get an extra $50 toward the next big show. Find answers to frequently asked questions about First Avenue. They do not commit. So I guess I'll be leaving one devastated child at home. Let us know what you were doing when this page came up, plus your IP and request ID If you are a ticket seller, then before you start working, you need to fill out the following form: It is necessary to fill out the questionnaire for several reasons. I cannot get in touch with them ,it says to use the live chat option during their opening hours, I AM doing it during opening hours but no one is there and its not working. Sold tickets over 5 weeks ago ! The customer representative that I corresponded with, Niha, was wonderful. Concert tickets only usable with a mobile app.Update: an expected rubbish reply from AXS. Once we were in the chat the respons was very quick and our problem (not receiving an email conformation) was solved immediatly. BBB Business Profiles generally cover a three-year reporting period. The Fine Line offers very limited reserved seats, available for purchase (inclusive of a ticket) to a variety of shows. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. In the unlikely event you received the wrong item, pleasecontact us at info@first-avenue.com with the following information to ensure that we can get this resolved for you quickly & efficiently: Once weve received the above info, our merch team will get this sorted for you as soon as possible. Gatian at AXS ticketing queries has been amazing! Lack motivation? You will receive an email when your package has been shipped. I updated my Paypal details as requested and have still not received payments although they are claiming they paid into Paypal on the 31st March. Similar experience to many others, I sold tickets through AXS waited until 10 days after the concert as advised - 10 days later still no payment, contacted them via live chat and advised payments go in the Friday after the 10 days and guess what still no payment. This includes platinum tickets and other seats with inflated prices bought through Ticketmaster; all refunds are given at the price you paid. The company earns money by including the service price in the price of tickets sold. All done In a stellar, professional and swift nature. Due to COVID-19 and the Stay At Home order, we have been exercising caution and limiting the number of staff onsite in our small merch production space. . Each user is carefully checked for purchases and sales because recent cases have become more frequent when a client uses computer programs for their purposes and buys a large number of tickets and then sells them more expensive. Cloudflare Ray ID: 7c0dc9822c072d1d I had tickets for both Detroit and Louisville. For up-to-date show information, visit our calendarHERE. Many customers like how the service staff solves their problems: quickly and politely. By clicking Next, you agree to the AXS.com Terms and Conditions. As mentioned earlier, the number of fees varies greatly, on average it can be from 20 percent of the ticket price. Our standard policy does not allow video or audio recording at our events. For information and tips, please visit: If you have problems and need any assistance, there are many counselling centres available to you. AXS Ticket Reviews - Is AXS Tickets Legit & Reliable? Yes, you will need aPhoto IDto enter our venues, and also to claim will call tickets. However, these sites usually do not offer refunds if the buyer cannot make the rescheduled date, so ticket holders are then told to resell their seats (benefiting the resale site twice over with its selling fees). I call and emailed them multiple times and they said they were refunding me the money in 3 to 5 business days. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. THE DEPOT: Located next door to the 7th St Entry. The system of the service is very simple and accessible. Friends have 2 days to decide whether they need tickets. Den Fahrplan und weitere Informationen zum Shuttle-Bus Homburg-Saarbrcken findet ihr hier. (United Kingdom) That also means that many smaller, independent venues and the artists they host are taking big financial hits at the moment. After logging back into the site afterwards, all price point tickets were still available and we were able to purchase the lesser priced tickets that we wanted. ONLINE: Click on a Buy Tickets button in the. Its a freaking joke. When the issue of trust concerns the dissemination of the personal data of customers, all points of interaction with personal data are described on the website. No one uses customer data for illegal purposes. This is a steadfast policy and we allow for no exceptions. The companys management also officially declares that All tickets sold on AXS.com And the ASUS app, including standard tickets and resale tickets, are 100% official and guaranteed authentic. Please provide your business email which will be use for claim procedure. No solution offered by your team. Underage persons can only attend age-limited events at the above venues if they are accompanied by their own parent, or legal guardian with proof of guardianship. Eventhough we didn't have to wait all that long. For events that are postponed, tickets bought through resale sites such as StubHub will still be good on the makeup date, just like Ticketmaster. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. E-mail address is required to create an account. Claim request is processed after verification.. AXS Ticket Reviews Is AXS Tickets Legit & Reliable? If the Verified Resale page is also showing no available inventory, please check back as resale tickets may become available at a later date. Pandemic brain fog might be to blame, How the COVID-19 pandemic has changed Minnesotans' lives. Ticket machines are located directly at the tram stations. Thankyou!! Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. Well guide you through the process. For information about travelling by bus and Saarbahn in various languages, please visit: Unterwegs im Saarland. Please do contact us if you have any further issues with the app: https://support.axs.com/hc/en-gb/requests/new Best, Team AXS. They rob people of their money. Click to reveal Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. found at the bottom of this page. We really need our e-ticket email now. First Avenue & 7th St Entry and all of our establishments BAN GUNS on the premises. How do families attend events? AXS is legal, reliable, and safe because the tickets that are sold on it are legalized and their cost is guaranteed to be refunded when the event is canceled. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. They said they had until the fay of surgery to get them to me. Thanks to them we have been refunded for tickets that were purchased for the C2C event in March 2024 after the site had crashed during the Early Bird booking and whilst my original tickets were in the basket, disappeared and showed only the top tier tickets available. Best, The AXS Team. Gatian has liaised with the promoter and they have agreed the refund of the higher priced unwanted tickets! They said multiple times that it was final sale. If you ordered the incorrect size, a solution could be ordering the correct size and giving the other as a sweet gift! The body said: "Unfortunately, we have some bad news: the tickets that were transferred to you for MUSE 4/6/23 have been canceled and removed from your account. Please include your order number and a photo of the damaged or defective item. Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! Due to the general nature of the pandemic, we do not have staff in the club and cannot resell mailed-in merchandise. During this period, there were ups and downs in the work of the service, nevertheless, the management always managed to maintain a good reputation of the company. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. 10.00 Uhr bis 18.00 Uhr, Sobald Sie die Vorschaukarte anklicken, entsteht eine Verbindung zu Google mit der Akzeptanz deren Datenschutzerklrung. You can also reference our website and Facebook events for up-to-date show information. Canceled events: Most events that are outright canceled without any plans to reschedule will automatically be refunded to the credit card used to purchase your tickets. Your shipping information will include a tracking number for USPS. burnet cisd athletics tickets; duck blinds for lease california; why do they cover f1 cars after crash; Gallery. If your item is a pre-order item, please check our website to verify when we anticipate this item will be in stock. The St. Paul native authored the book "First Avenue: Minnesota's Mainroom" and previously worked as a music critic at the Austin American-Statesman in Texas. During this period, the platform has achieved a lot. If you place an order with no pre-order items, and you havent received it within ten days, please emailinfo@first-avenue.com. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Weekly and monthly tickets are available at Saarbahn ticket shops/customer service centres. However, you will have to and may not be able to! Not sure why they do it. Find out how we combat fake reviews. The Fitzgerald Theater is a fully seated, reserved venue with 2 balconies. Please note that AXS Premium may not be available for all events and may be General Admission depending on venue setup. I think given I have purchased the tickets I should be able to have a way to download or share it. There are many such claims not only about this service. My sister and I were very excited to see Muse. Despite me sending Paypal and bank statements to prove I have not received funds they are still withholding my money and have now just stopped responding to me. Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! Der Dienst nutzt Cookies, wodurch Daten verarbeitet werden. At the same time, a special function has been created for buyers with the help of which they can book a certain number of tickets for acquaintances. Terrible customer service. Tour a state of your choice on local and regional services for a whole day. She resolved the issue so quickly and was very kind and polite! Send this article to anyone, no subscription is necessary to view it, Anyone can read, no subscription required, See Three years after the company was founded, it managed to achieve good results: AXS officially sold tickets for 40 venues in America and the UK. The company has its methods by which you can check not only the seller but also the tickets they sell. I will never knowingly use them again.PS: looking at other reviews, I am waiting for the same automated response from the AXS robot asking for more information, to be ignored again. Before writing or calling the support service, users are advised to carefully read the list of surveys that are asked most often. Your IP: Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. His response was so quick and clear and he went on to respond to all of my queries in the same day. Our changing barcode system ensures that the tickets cannot be copied or shared illegally on any other websites. No phone number available to call them. Upon receipt, we will ship out a replacement item if available. You cannot buy a ticket inside of the tram. Fraud re purchase of Muse tickets at ********** stadium, ***********, on April 6, 2023. Tickets bought through resale sites: For events that are canceled, StubHub, VividSeats and similar sites are giving out refunds just like Ticketmaster. The companys employees prefer not to disclose details of exactly how they do it. "Ticket holders will automatically receive a refund for cancelled events. It is worth remembering that you do not need to believe all the negative comments in reviews and accusations of fraud. As a rule, it is better to ask your questions during business hours; Monday Friday: 09: 00 17: 30 (Live Chat, Email & Social Channels). Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Its been three weeks and I am still trying to get payment for tickets I sold 6 months ago and cant get hold of anyone , I cannot believe I am still awaiting my refund 7 months later. Performance & security by Cloudflare. You may place two separate orders if youd like your in-stock items to arrive earlier. Customers note that the support staff are very attentive, polite and help to sort out even the most complicated situations. March 17, 2020 - 12:37 PM. Never. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. . According to the aggregate of user reviews, the service receives 4 points out of 5, which is a very good indicator: after all, after the coronavirus pandemic, trust in many services of this kind has greatly decreased. For shorter trips up to 3 stations (Kurzstrecke), a one-way ticket costs 1.90. Montag - Mittwoch, Freitag This service is legit reliable and safe, the company is trusted by millions of users. Unfortunately, no. Due to the concert finishing the ticket was removed from the App and I had no order number to prove I bought a ticket which is where Richard saved the day! As a reminder, please check individual concert and event pages for specific details, as some artists may have different requirements than our general venue policies.
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