The contract was for approximately $1600.00. They were both extremely helpful and patient when it came to the millions of questions that we needed to ask. They have truly put service and dedication back into what those words are meant to be. Then was told that I should cancel the contract in writing and would be refunded approximately $580.00 . The removal of the contact from our database took place on June 17th, 2022. Highly recommend!! Member benefits include professional cremation education, crematory operator certification . Services offered by American Cremation Society. . Online catalog: Cremation Association of North America (CANA) is an International organization of over 3,300 members, composed of cremationists, funeral directors, funeral home operators and owners, cemeterians, industry suppliers and consultants. They take care of everything:lovely, timely,effective and appropriate at a very delicate time. In addition, we own our private crematory so that your loved . It's disgusting and cheap that you wouldn't take the extra time to do you job and remove someone's name when a family requests. Called Rob on the 29th and finally got contract with full number weeks later. 1 was here. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each family we serve. One Low Price $995 Cremation Service At CSA, we specialize in making Cremations easier and affordable. This feature provides the family of the deceased a15-20 minute viewing The price of the "Bundle" was $499.00 According to the contract, I had 30 days to cancel. A few days later I received two cremation boxes and read that the boxes were Over $700.00 each, This is not what I wanted so I called ******************* and canceled the two contracts within the 72 hour timeline to cancel. When my mother passed away, we called and they were there within an hour. They told me the date when the ashes would be shipped and the ashes were received on time. Also, Mary in the Katy office was very helpful in seeing that my account was in proper order at the national office. Proud to offer Direct Cremation Services in all South Florida counties including the cities of Miami, Hollywood, Fort Lauderdale, and West Palm Beach. I was told, Again that I should have called them first. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I definitely wasn't this king clearly she. Mr. ***** said I would need to write a note stating I wanted to cancel the Bundle. When we put our mother into Hospice Care, we started making arrangements. National Cremation Society contacted the complainant via telephone to provide a resolution to her concern. They Answered all questions, took all calls, responded to all emails. All-in-all, I was very pleased with my experience. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); In a moment of pain, finding a company that makes the experience effortless is priceless. This profile is powered by Birdeye. Neptune Society spoke with the complainant and has provided a solution to their concerns. Unsubscribe at any time. National Cremation was founded in 1973, and since then they've served over 160k families in their hour of need. I talked to ***************** ************ at Neptune and she says she has done all she can, that it is up to the providers of the boxes to ************* out. It is not only unethical to send advertising to the relatives of someone who has died, addressed to the deceased, but extremely shocking and insensitive to be clear. Whether you are looking to plan ahead or are in need of immediate assistance, our experienced & caring professionals are ready to assist you during your time of grieving. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. It was an Amazing job done by Amazing people! National Cremation Society has contacted the complainant again via phone today June 28th, 2022 at 3:30 pm EST to resolve his concern and to provide confirmation of the removal of the contact. I have already recommended your company to several people. Amanda was kind, her communications were sensitive and always on point. You Have Many Delivery Options for Cremains, Industry leading Online Arrangement System Cremation Simplified, 24/7 Help of Licensed Funeral Director and/or Cremation Specialist, Obtain required authorizations and permits prior to cremation, Filing of necessary paperwork for Death Certificate, Alert Social Security of Loved Ones passing, Free USPS Priority Mail Express (PME) with tracking information, Pre-Plan for either Near or Distant future, Optional Reliant Travel Protection to provide 100% Peace of Mind, Pay in full or over 12 months interest free. Search for other Funeral Directors in Hollywood on The Real Yellow Pages. I have been paying $50.00/month since 2017, with a few months of interruption due to COVID-19. I can't state enough how HORRIBLE the so-called customer service is. Prospect | (847) 577-65051030 E. Northwest Hwy., Suite 100, Mt. We thank you for sending your exact name and address to where the mailings are being sent. I would use their services again. God Bless you all and thank you. Coupon. Thank you, Amanda Ackerman, Corrine and the rest of the staff, so much for making such a difficult time much easier! We offer a full range of memorial gifts to help comfort and support those who are grieving a loss. Fortunately they handled everything and gave my family great comfort. International Association of Better Business Bureaus. David is passionate about creating content that is useful and informative, and he devotes several hours to researching companies, industries and articles for each piece of content he writes to help consumers find what they need. It was very unexpected. ConsumerAffairs is not a government agency. Our caring staff and industry leading online arrangement process, Cremation Simplified, allows you to plan your cremation in only 15 minutes! Learn more about Birdeye. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each family we serve. Cremation Cost Become A Member Only Pre Plan & Become a Member (If Needed) Immediate Need Arrangements How We Can Help Why Choose Us We are the oldest and largest Cremation Society in the state. The customer service is horrendous. We have called and emailed the office on numerous occasions and have been told by ******************* and **************************** that they agree and accept our cancellation and promise that action will be forthcoming. info@cremationsocietyofamerica.com, 2023 Cremation Society of America | All Rights Reserved | Web Marketing by SEM GENIUS. I highly recommend Cremation Society of America. What I experienced was professional, thoughtful and sensitive. She then charged me $329.00 for a release so the other company could pick the body up. National Cremation has been offering premium cremation & burial services since 1973. The florists near American Cremation Society experience a wonderful and diverse collection of wreaths, arrangements, and baskets to help share your empathy for the family. We have caller ID, callnotes, voicemail, and NO, you LIARS, our voicemail box is NOT "full" as you FALSELY report to the BBB. the Cremation Society of Connecticut, not only do we own our own crematory, but it is located in our facility in Windsor and is available for your inspection at any time. The complainant understood and is satisfied. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each. I have never ever had any contact with this company. I would not want my loved ones going through what I am now at a stressful time of our passing. Our operators have many years of experience, all certified by the Cremation Association of North America. You will be recommended to any one I know who needs your kind of services. The refund has been honored and provided back to the complainant. The Complainant was satisfied. The holiday travel season is upon us as many of us make plans to visit family and friends across the country or even around the world. Our large service area reaches ten counties across Washington State and owning our own crematory allows our prices to be the lowest in the state. He kept assuring me (kind of making it feel like it was their corp office making the details). These filthy, ghoulish monsters are targeting my family member by name with unsolicited, unwanted mailings that unprofessionally and shadily fail to give the name of the business--I reverse-searched the return address to determine what it is. He took his time and explained how the cremation process worked, what to expect, and when to expect it. Called 248-731-4575 on April 18th to notify them that the last two digits of social security number were missing. Despite my proof of legal Trustee responsibility, she refused to give me the receipt for the cremation my sister had paid. National Cremation Society has contacted the complainant to provide confirmation of the removal of the contact that they provided. They were very caring and handled the process beautifully. She explained everything in detail and when questions came up down the road, she was quick to reply with answers. cremation society of va. 18.3 Miles Away $65 off pest control initial treatments priority pest services - peninsula 18.8 Miles Away $49.99 for the works bowditch ford quick lane 19.9 Miles Away $5 0ff food order over $30 twisted crab newport news 20.7 Miles Away Direct Cremations include the following: Nobody likes to think about Pre-Planning their cremation. How do I know I can trust these reviews about National Cremation? He said he had contacted Corporate and gave me a line that corporate only cuts checks once a month. Proud to offer Direct Cremation Services in all South Florida counties including the cities of Miami, Hollywood, Fort Lauderdale, and West Palm Beach. There is no need to see them in person. They kept in contact with me over the phone and also by emails. Hi, Clay. This is a formal complaint and cease and desist notice against National Cremation Service and any and all of its agents, affiliates, and associated businesses, organizations, and entities of any sort including, but not limited to, the source of their having our information. I have called their local office (727 area code) their 800 number and had been assured this would stop but yesterday I received the third solicitation in 6 months. Our professional and courteous staff has served thousands of Pennsylvanian's over the years and . National Cremation can help you with both pre-planning and immediate. Upgrade now. The complainant understood. Not sure how I return the boxes they sent and get my money back. I guess when all you care about is the bottom line, this is what you get. Thats why at CSA, we make the process as easy as possible. Thank you so much for all your help! The complainant has accepted the resolution. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each family we serve. Prompt service, especially from the Katy, Texas office rep whom I spoke to and who helped me and my wife get our service contracts put together. You ruined someone's day and made them terribly sad.I believe the BBB should look into their harmful advertising practices, as I doubt we are the only family receiving mail addressed to our deceased loved one about their own cremations. Never let any company tell you that you arent entitled to a refund for any reason. Prepaying service: National Cremation Society has been in contact with the complainant in regards to the resolution of their concerns. The cremation and arrangements with the VA National cemetery were handled quickly. Get a Refund! All Rights Reserved. It was apparently only the submission of a complaint to the BBB that finally got this done. Lock in our low prices today and pay over 12 months. We value your privacy. But no-one ever mentioned that, or would a knowledge it. The Affordable Alternative to Expensive Funeral Homes. When you entrust us with your loved ones cremains, we provide flexible options: Hand Delivery The Cremation Society of Americas concierge Hand Delivery service provides an elegant and Email Us: We bind, break, and destroy all of their ill will, evil intents, and antics in the Name of *********************** and by the Power and Authority of the Blood of ***********************. But to me and my family, she is "Amazing" Amanda. Simple Cremation $725.00 Add to cart Online arrangements Professional services of licensed Funeral Directors and Staff Transfer of loved one into our care Cremation at our own cremation facility by our Cremation Specialists Cremation Containers to be Selected by Family File Death Certificate Discounted prices with completed arrangements online. This was my first time handling such affairs for a family friend and I was not at all knowledgeable about how to go through it. There was no answer nor a returned call and National Cremation Service could not leave a voice message due to a full mailbox. Because it is a legal document and will be filed with the state of Florida. I had an appointment to pick up my mother's remains, but when I arrived Marianne seemed surprised and was visibly annoyed I was there. Save money with local coupons for home repair, restaurants, automotive, entertainment and grocery shopping. Pre-Planning a direct cremation includes every item in the Direct Cremation Package, but with these added benefits: document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); In the State of Florida, pre-arranged cremation services are 100% refundable. Directions Advertisement. And by your lack of empathy and attention to detail on a simple act of updating marketing names all you are proving is that you aren't a reputable company and solely exist to profit off of people's grief. Please keep in mind that there are some lists already generated and are out on the field prior to today's date. It was founded in 1973. Aurora | (630) 820-28284255 Westbrook Drive, Suite 213, Aurora, IL 60504, Chicago - 55th Street | (773) 752-64001344 E. 55th Street, Chicago, IL 60615, Chicago - Clark Street | (773) 281-50583824 N Clark St., Chicago, IL 60613, Crystal Lake | (815) 444-074041 N. Virginia Street, UnitB, Crystal Lake, IL 60014, Glen Ellyn | (630) 627-45001170 Roosevelt Road, Glen Ellyn, IL 60137, Homewood | (708) 206-200017859 Bretz Drive, Homewood, IL 60430, Mt. National Cremation & Burial Society has contacted the complainant directly to provide a solution to her concern. I am Gaspare's spouse Kathryn. These mailings cause me a lot of personal pain. Get Started Our Simple Process Arrange cremation in just 3 easy steps Choose a Package The staff were very professional through this difficult time. BBB Business Profiles generally cover a three-year reporting period. I decided not to go with them since I obviously was just a number. We did everything within the terms of the contract. I want the $499.00 due to me. Proud to offer Direct Cremation Services in all South Florida counties including the cities of Miami Cremation Society of America Neptune Society always strives to provide the utmost in service and customer satisfaction to each family we serve. . National Cremation Society has fully removed this contact from our database. We have an agreement in regards to the resolution and the resolution is in progress. We have no idea how they associated his father with our address, as he lived in another state, or why they sent this, but what a terrible thing to receive in the mail. This full removal of the contact information cycle can take up to 90 days, but rest assured your contact information is no longer in our systems. It was some time later I remembered about the cremation p!an. Thousands of families trust CSA to provide care and expertise when they need it most. cremations starting at $795 penn. Everything you need for Cremation and Disposition at one price. But if the funeral home that I contacted would accept the amount of the cremation service that it shouldn't be a problem. Thank you. We knew our mother wanted to be cremated and her ashes scattered in the ocean. The first call said they had a company here affiliated Rose **** cremation. Its too bad you cant just buy the service itself without the merchandise. The form need to be completed with accurately with the proper spelling of names and places. Broward Burial and Cremation - 1801 East Oakland Park Boulevard; Fort Lauderdale, FL 33306 (local) 954-731-4321 | browardburial.com Broward Funeral Choices - 3575 Powerline Road; Oakland Park, FL 33309 (local) 954-391-5052 | browardfuneralchoices.com Cremations America - 801 Madrid Street, Suite 3; Coral Gables, FL 33134 I told Mr. ***** I wanted to cancel the Bundle. When we realized what had happened, and how they misrepresented themselves and we never will use them, if this happened to us, what would happen to our family when we passed. Sign up to receive our free weekly newsletter. Neptune Society always strives to provide the utmost in service and customer satisfaction to each family we serve. Claim this business (954) 965-1636. Overall our experience with NCS and Marianne was fine. Respectfully, Let me start out by saying it's very difficult emotionally to lose someone you love especially when it comes to your own mother. Well start sending you the news you need delivered straight to you. Thanks again to National cremation and Mr ** for making a very difficult situation absolutely as positive is it could be! Our caring staff and industry leading online arrangement process, Cremation Simplified, allows you to plan your cremation in only 15 minutes! Neptune Society spoke to the complainant (****) and provided details and the next steps to resolve their concerns. We had to email and talk to numerous Neptune representatives without any action. Our Service Area. I then called back many, many times to say, I want a refund, they falsely represented who they were and the follow-through is horrible. They took the extra time to ensure that everything was done to my liking and I appreciate the kindness they showed during our interactions. Unsubscribe easily. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each family we serve. At CSA, we specialize in making Cremations easier and affordable. Corinne and Amanda were both professional and courteous during the process of my mothers cremation. From the first I was pointing out the contract number and the number on the wallet card were different. I recommend their services. Customer Reviews are not used in the calculation of BBB Rating. They're the oldest cremation services provider in the United States, and they pride themselves on helping families no matter where they are in the cremation process. They make sure families receive the benefits they deserve. Asked who to pick his remains up. Listed above you'll find some of the best cremation coupons, discounts and promotion codes as ranked by the users of RetailMeNot.com. He went the extra mile with some logistics I requested and followed through thoroughly. Beginning 11/2015 pd up as of 2021. I have requested a full ********************* since learning this & it has been nothing but voice messages, no follow up adn& as been misrepresented & not followed up on. One of the best Cremation Services, Consumer Services business at 6281 Taft St, Hollywood FL, 33024 United States. I called numerous times and finally receive a voice mail back from *****, saying he is straightening it out (btw that was on 5/27and it is now 7/5). Arrange online with our simple cremation process for immediate need and pre-planning. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The National Cremation Society has helped over 160,000 families honor their loved ones. My Prime contact at the Marietta location of National Cremation was Canin **. I signed a contract with the National Cremation Society on February 9, 2022. The removal of the contact from our database took place on June 17th, 2022. It's never easy to deal with a death of a love one but Amanda was extremely sweet and informative, kept in touch throughout the whole process and any questions, she's answered immediately through email. I have no contact or even know who that company is.I contacted ******************* but have not heard back ************ I just need help to get something moving and resolve this.Contract # ***************************** ************ Contract # ************************* ************. 6281 Taft St Hollywood FL 33024 (954) 965-1636. I received a call stating that I would receive a label to return the Urn and I never received it. Some National Cremation sites offer burial services as well. stanley steemer Serving Perrysburg free service call with any repair over $100 On September 22, 2022 I called the Neptune Society of ******************** and talked to a ******************* regarding buying two cremation packages asking for the basic package which I thought I purchased. I have called and left 4 messages with no response. The Cremation Society of America has a very caring and compassionate staff. She called the cremation service in my presence they we very rude and not compassionate nor sympathetic at all quite rude and I felt scolded as a child. When I called to ask questions they were helpful and professional. Great company!!! BBB Business Profiles may not be reproduced for sales or promotional purposes. Thank you for the review and saying such nice things about Corrine and Amanda! Have you also thought about a We at Cremation Society of America are dedicated to providing you with the broadest array of cremains delivery options in the industry. This is a cease and desist notification. They also mentioned transferring my husband's body to ****sboro to a company of there's which is about an hour away from my home. Her name is Brenda **. I was very impressed by his calmness and his concern for my well-being, and the disposition of my wife's ashes. Sincerely, Kathryn. It was due to my error and wanted to correct mistake. The Cremation Society of America was fantastic. This company gets 5 stars because they provided excellent customer service to my family and I. I mostly dealt with Amanda who I cannot recommend enough, and also Raymond! Guess what's in the mail today? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The company offers one comprehensive plan without any . So I've been receiving the runaround for the last 2 months. She was not there so I left a message and then she called back in about 20 mins. Their locations are usually small retail shops in larger cities, as opposed to full-service funeral homes that can offer spaces for gatherings. Get buying tips about Cremation and Funeral Services delivered to your inbox. I mailed the cancellation notice the same day, Feb. 13, 2022. Since we have been forced to submit a dispute with our credit card company and they are now investigating the matter. We make planning a cremation convenient by answering a few simple questions online. Plenty of time to update your marketing lists. Welcome to Cremation Society of America's homepage with . At Cremation Society of Pennsylvania, we pride ourselves as being lower cost alternative for traditional funeral homes who have cremation and burial expenses out of reach for many families. It is now February I am still getting bills even though the contract was canceled, I have been told that if I return the boxes I will get my money back $1200.00 or more back. Copyright 2023 Consumers Unified LLC. Affordable compared to others. The amount was $3032.77. Cremation Society of America made this process very easy. Patrick ** is the BEST! Date of Death: Saturday, April 15, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Gerald Leon Hogan Date of Death: Friday, April 14, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Barbara Ann Guethling Date of Death: Thursday, April 13, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Joseph John Bodell Cremation Society of America. ***** please accept ourapology for this embarrassing inconvenience that you have encountered. I am on a fixed income of social security and this is a financial hardship for me. This was pouring salt in an open wound. I stress, his father passed **** in another state and this happened a year ago, and we have absolutely no affiliation with nor have we ever solicited services from or contacted National Cremation Society. National Cremation can help you prepay for cremation. The complainant understood, accepted the resolution, and is satisfied. David Chandler, Ph.D., writes for the ConsumerAffairs Research team to help consumers make smart purchasing decisions. The few negative reviews I read were obvious outliers - people who had other issues completely outside the scope of cremation services. The Cremation Society of America says direct cremation allows the deceased person to be cremated in a simple container or vessel instead of a pricey casket. Unsubscribe easily. National Cremation Society has fully removed this contact from our database. On MAY 20TH I called Rob and he informed me that they were supposed to be different. In a nursing home here in *********** ****. National Cremation Servicealways strives to provide the utmost in service and customer satisfaction to each family we serve. Such a terrible thing for this company to be doing. After my initial confusion, John straightened everything out. National Cremation Servicealways strives to provide the utmost in service and customer satisfaction to each family we serve. Website. Every glowing remark I read that helped me choose this option is EXACTLY what I experienced. Today, the word "society" is part of the names of some cremation providers that do simple cremations without services like viewings or memorials. They even helped me to know what to tell my family when it's my time to be cared for. We get it! There was no answer but National Cremation Service was able to leave a voice message this time. We ARE a fully licensed cremation service provider and focus on the needs of the families we serve. Well guide you through the process. This case has been resolved on our end. Today, I even tried their contact me info on their page. Everyone that I dealt with at National Cremation was professional and compassionate. She wasn't friendly at all, nor was the receptionist. As soon as we received the merchandise associated with this contract we decided to cancel the entire transaction. Dealing with a very difficult loss, this group of wonderful people came together and helped my family and I to grieve and mourn in a timely manner with great service and care. Being a 100% disabled Vietnam Veteran, I'm here to tell you, they could care less about you. We should not have to through all this trouble to simply cancel a transaction as per the terms of our contract. However, it should not have taken 2 months to process a simple cancellation of this service and the return of the merchandise. Now, almost 6 weeks later we are still waiting for the mailing label and the reversal of the credit card charge. I was interested about this company because I was told it was veteran owned. . Our content is intended to be used for general information purposes only. At CSA, we simplify the cremation process by allowing our families to arrange cremations 100% online. They were there. She tag-teamed us with Corinne who is equally amazing. I hope you can assist.. Receive consistent support through our daily email to help you cope, heal, and grieve. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The service I received was and continues to be simply exemplary. Her customer service was impecable. The counties we serve are: Clark, Cowlitz, King, Kitsap, Lewis, Mason, Pierce, Snohomish, Skagit and Thurston. Thank you to National Cremation and Burial Society and Mr. John **. She had no idea who I was when she called back even though she had sent me an email and spoke with me extensively. She wanted me to go in and sign a document closing out the account. Both of these ladies did an amazing job. direct cremation $850 cremation society of toledo Serving Perrysburg window cleaning coupon - starting at $129 up to 12 windows (interior & exterior) from window genie of toledo window genie of toledo Serving Perrysburg carpet cleaning: 3 areas only $119!
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